Testimonials

The people below are happy with Insurance Center Associates. You could be too.

If you're happy with our services, we'd love it if you would share: Send us your own testimonial.


S P. in Redondo Beach, California said:

Everything went too smooth, what a pleasant surprise. Thank you!

H V. in Hawthorne, California said:

You were very courteous, friendly, and answered my questions. I am very pleased with your services.

G L. in Bonita, California said:

Amazing. I got a better price and better service, I would definitely buy again.

C R. in Monrovia, California said:

Thank you for your excellent service. You are most helpful and cooperative. I enjoy dealing with you on my insurance.

J H. in Hermosa Beach, California said:

Service with you is always timely and pleasant.

N L. in San Pedro, California said:

Thank you so much for your excellent service, patience and consideration of my insurance needs. I hope we can do more business in the future.

Denise B. in Rancho Palos Verdes, California said:

You guys saved me. By the time I added my 4th child to the policy with the other company, I thought I’d lose my house over the auto insurance premium. I can’t tell you how much I appreciate what you’ve done for me, and what great service you have.

Laurel W. in Studio City, California said:

You guys have been great – I’m glad I changed! Thanks!

L M. in Long Beach, California said:

You not only have given me great and prompt service every time but still remain the lowest rate in the market… I do my homework and check once in in a while with others companies. Makes me very glad to see I chose an agent that is giving not only great customer service, but the best rate!

C D. in Palm Springs, California said:

Thank you again for your time and patience! It’s hard buying a home and you were the nicest, most informative person during this whole stressful process.

Glenn D. of Challenger Cable in Los Angeles, California said:

Insurance Center defines customer service for Challenger Cable. They keep on top of our needs, and when we need something Mike and Brigette are there for us. Due to their great rates and service we’ve stayed for with them for 20+ years. One could not ask for a better insurance broker!

Ric W. in Sanger, California said:

Your promptness throughout the process is greatly appreciated. I’ve referred all of my family to you. Keep up the great work!

Mary Ann C. in Los Angeles, California said:

Thank you for all the special service you give. It’s nice to know that you care and always make yourself available for my questions about my car and home coverage.

It’s great to know I can relax and feel secure, knowing I have an agent who worries for me, and makes sure my needs are met.

Betty M. in Lake Forest, California said:

I was very satified! What a pleasure – Thank you!

Catherine L. in Monterey Park, California said:

I love ICA. The people are knowledgeable and friendly. I feel like family each time I go in or call. I have recommended all my family and friends and they feel the same.

Sandi S. in Torrance, California said:

Thank you very much for all your help in securing additional auto insurance on a late Friday evening. You stayed late to complete the auto insurance and even took me home, so I could pick up my new car Saturday morning. Your professionalism and assistance while I was on business travel made the process flawless. I look forward to securing additional insurance from you as well, you are terrific.

Thomas K. in Rancho Santa Margarita, California said:

Many thanks! Your company has been excellent to work with… probably the best in my 30 years of getting insurance…

Shige K. in Irvine, California said:

Your service is A+++! Fast response and always helpful! I am 100% satisfied! Also, the rate was pretty good.

Frank D. of HUNZA Lighting USA in West Sacramento, California said:

I have been dealing with Linda Goodyear at Insurance Center Associates for many years and during that time I have always been 100% happy with the service and rates. Linda’s communication is very good and she is always prompt in responding to requests.

Due to the fact that I am based in New Zealand, our correspondence has generally been limited to email but this has not affected her ability to provide our USA company with the liability insurance coverage and services we require.

Marty G. in Torrance, California said:

Insurance Center has been providing my wife and I insurance for over 7 years now (both personal and our business too). We’ve never had any problems or issues with them. They make themselves available to answer our questions and have been there to support us when called upon to do so. They’re responsive which is far more than I can say for many other insurance agencies. We both appreciate the good work they’ve done with us on keeping rates down, that’s important in today’s economy. Overall I’d recommend this agency to anyone seeking insurance products.

Randy R. in Carson, California said:

My name is Randy Roach. I’m a journalist who has just retired after working for 36 years in just one newsroom at a Los Angeles television station. I would hope that by now … I know what a good work ethic is when I see it.

And that’s why it is my distinct pleasure to write this letter on behalf of Harbor Insurance Agency in San Pedro. For 12 years, this team has handled all of my car insurance needs for my family.

I couldn’t have chosen a better agency. And that’s why year after year I have continued to renew the policies for my 2 cars with Harbor Insurance.

It is one area of my life that I have never had to worry about. They took care of business … couldn’t have been more responsive in addressing what I needed … and are an absolute pleasure to deal with.

Quite simply … this agency is the best for insurance that I have ever seen. You won’t ever regret taking my recommendation. The agents on this team will never let you down. And you have my word on it.

Tim S. said:

Hi, Kim,

I just wanted to send a more formally written thank you for your help today. My extensive travel this summer not only delayed the payment of my premium, causing a lapse in my insurance, but also put me in a tricky situation, being days away from a planned drive to Canada with an unsure insurance situation and no non-resident card (though I am traveling with a driver who has his card, I wanted to be able to help with the driving). I very much appreciated the letter you sent advising me of the lapse in my insurance last week, but mostly I appreciate the speed of your response today, both in assuring me that my delayed premium had been received and the insurance reinstated, and in providing me with a non-resident proof of insurance card to help my Canada trip proceed. Last night when I e-mailed you, I was worried that the deadline of Monday might not be enough time to resolve all these issues; I am very grateful that by early afternoon today, I have nothing more to worry about.

I have had fortunately very little cause to contact C&S Insurance in the twelve years I’ve been a customer there, but every time I do, I am delighted with the result. Thank you again for a great job today and a very satisfied—and continuing—customer.

Ervin B. in Torrance, California said:

I have been involved with Insurance Center Associates since Oct. 2000. It has been a pleasure to work with an agency whom employees personnel that are trustful, knowledgeable and helpful with insurance needs. I am confident that my agent, Hershall Mann, will give me accurate sound advice when questions arise. He provides a professional service of skill and integrity that is difficult to find in this era of competition and self interest. Also, it is great to have a “real person” to consult with when questions arise. I feel fortunate to have found Insurance Center Associates.

Robert L. of Borden/Lee Consulting in North Hills, California said:

Borden/Lee Consulting has been a customer of Insurance Center for over 13 years. We have received extraordinary service since day one.

We have recommended the services of ICA to others, knowing they will receive the same excellent service that we’ve experienced since 1997.

I would also like to extend a special “Thank You” to Linda Goodyear for her many years of superb service.

The S. in Torrance, California said:

I have had my home, earthquake and auto insurance with C&S Insurance for over 20 years, and have been extremely happy with there friendly and very personable services and rates. The level of customer service they provide is first class and they are always available to help answer any questions. All my family members are also insured with C&S so that says it all. Thanks C&S keep up the good work!

Deysi L. in Lawndale, California said:

I have been insured by ICA for many years. Finally, I have found an agent that I can trust. That agent is Sara. She is always there for me when I call her for any questions I may have, and she is very helpful to me. I would definitely, recommend this agency for those who want good service, and a great rate.

Suzanne G. in Torrance, California said:

I just called with a question I had regarding our umbrella policy. While looking at our account, Kim noticed a way to significantly reduce the cost of our homeowner’s policy. She was polite, friendly and saved me money! I jokingly asked her if she had any ideas for getting discounts from rental car companies and she even offered a suggestion for that. Thanks again Kim!

Alberto L. in Lawndale, California said:

Dear Sara,

It is a very great privilege to have you as an insurance agent. You have the upmost customer service skills and dedication to your job.  I can’t thank you enough for the effort, skill and patience you have shown in dealing with a very trying situation and in taking my family’s and my own interests to heart the way you have.

Other people should be as lucky as me to have an insurance agent with as high a degree of competency as you.

THANKS AGAIN!

Monique W. in Hawaiian Gardens, California said:

You and all of the staff have always been there whenever i had any concerns or issues. the customer service that i get from your company is great and truely appreciated!!!

Richard Z. said:

Everyone at ICA has always been extremely helpful, especially Mike and Kathy.  I can truly depend on them to service my insurance needs in a fiscal and efficient manner.  They helped me save money by switching my insurance policy to one company and are always quick to respond to my emails, even when their sick, right Kathy.  Thanks again.

Bud B. said:

I just had a very, very pleasant experience updating my policy with Sandra to add a 2nd car.

She was a delight to work with and even shopped me around to make sure with the new parameters Mercury was the best insurer.

If everyone I dealt with in business was a courteous, knowledgeable and patient as Sandra the world would be a better place.

Linda H. said:

Hershell, It’s such a pleasure doing business with those who are conscientious about their job.

Jim H. said:

A rock hit my car and chipped my windshield. The agent hooked me up, I called at 1:00pm and they completed the repair by 4:15 today! Amazing!

Monique S. said:

The claim process was flawless and everyone involved was extremely helpful and pleasant. They handled the body shop/rental car process just as efficiently as they did the claim. I absolutely love being a member of the ICA & SAFECO family. Thank you for treating me like I mattered and not just a “claim number”

Kane K. said:

Patricia! You’re too awesome!!!

I can’t begin to tell you how grateful and thankful I am to have you as my assisting agent. You are truly da best!

Rosemay H. said:

Safeco is absolutely perfect people and the perfect insurance and I am so blessed that I have your insurance.

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Our locations:

Harbor Insurance
1622 S. Gaffey #104
San Pedro, CA 90731

310-832-5311

C & S Insurance
3220 Sepulveda Blvd #202
Torrance, CA 90505

310-517-8255